Pay Your Bill

Keep Track of Your Energy Use: Your online account gives a quick review of past consumption history, while showing detailed numeric and graphical information for individual services.  

Ask for Help:  Moving to a different home?  See a streetlight out?  Our web portal allows you to request service or report a problem directly to a customer service representative.   

Stay Informed:  View additional service information including when your last payment was made and your transaction history.

Easy Bill Pay Options:  Automatic deduction through our ACH Payment Program!  Your payment is automatically withdrawn from your checking account on the due date of each month's bill.  Or, pay by credit card online.  You payment is made through secure credit card transaction.  A $4.95 convenience fee is added to each payment you make.   

How to Get Started

  • Follow the link to My Account (link also available at bottom of page and under "For Your Business" and "For Your Home" menus)
  • Fill in the billing information from your monthly bill statement.  use the meter number on the back of your bill under "Current Meter Information."
  • Click the "Register" button.  

Residential Customers

Columbus Water & Light has several programs to encourage home owners to save energy.  For a summary of some of the latest programs check out the June Columbus Water & Light Residential Bill Insert.   

For residential customers CW&L offers:  

Please follow the associated link for more information about each of these programs as well as any specific requirements for obtaining these rebates.   

Business Customers

For a limited time BONUS REBATES are available for Columbus Water & Light business customers. A brief summary of available programs was in the June Columbus Water & Light Business Bill Insert.  If you are a business owner or manager interested in reducing your energy use, please reach out to Anna Stieve at  She would be happy to meet with you to discuss which programs would meet your needs and which funds you may be eligible for.